Welcome to Right at Home of Charleston, West Virginia. Our offices are located in Charleston and Beckley and covers all of Kanawha, Putnam and Raleigh Counties. Right at Home will expand to surrounding counties in the future. Please call for details.
Owner Profile
Eric Hicks is the owner of Right at Home in Charleston, West Virginia, a non-medical home health care company serving Kanawha & Putnam Counties. Eric is a 1985 Graduate of West Virginia University with a BA in Economics. He has 16 years of experience in healthcare specializing in long term care.
(1993 -1997) - Director of Sales for a long term care contract therapy company where he averaged over 12 million dollars in sales in 1996 and in 1997.
(1998) – Contracted with Theracare, a long term care contract therapy company, to help them reorganize their operations to become profitable.
(1999) – Worked for Beverly Enterprises as National Director of Sales to create a sales force promoting and selling contract therapy services to long term care facilities throughout the country.
(2000 – 2002) - Worked for Polaris Group to sell and deliver Medicare consulting services to long term care facilities throughout the country.
(2003 – 2005) - Employed as Manager of Market Development for HCR Manor Care. Responsibilities included training the sales staff and implementing customer service programs in their seven WV facilities.
Services are offered in a number of locations, including:
- Private residences
- Independent Living facilities
- Assisted Living facilities
- Skilled Nursing facilities and Rehabilitation centers
- Hospitals
Call for a free in-home consultation.
Our Homecare Services:
Our Certified Home Health Aides and CNA's can provide hands-on personal care assistance, including:
- Assistance with personal hygiene (bathing, dressing, toileting, feeding; mouth, skin and hair care)
- Assistance with walking, getting in and out of bed, and use of a wheelchair
- Taking vital signs
- Range of motion exercises
- Measuring and recording fluid & food intake
- Changing bandages
- Incontinence care
Our Aides can provide the following types of non-medical "companion" services:
- Meal preparation
- Medication reminders
- Laundry/light housekeeping
- Errands & shopping
- Escorted transportation to doctor appointments
- Companionship & socialization activities
- Exercise reminders
Our Mission:
Our mission is to Improve the Quality of Life of our clients. We do this by focusing on these guiding principles:
Quality Care
- Our caregivers are tested, trained, compassionate, friendly and caring.
- Our professional staff has significant experience in the clinical, emotional and cognitive needs of our clients.
- Prior to starting service we consult with the new client and their family members either in their residence or in a healthcare facility.
- As part of this consultation, we develop a customized home care plan that addresses the client's specific home care needs.
- Once the care plan is developed, we identify a caregiver from our staff who we believe is most suited to care for the client, and can best meet the client's needs.
- Our goal is to maintain a consistent caregiver for each client. This allows the caregiver to become very knowledgeable of the client's needs and helps build a good relationship between the client and the caregiver.
Flexibility and Communication
- As the client's needs change, so can our services.
- We maintain an ongoing communication with our clients, their family members and our assigned caregivers to discuss the care plan, the progress of the client, and to determine if any changes are recommended.
- The types of tasks we perform as part of our weekly care plan and the schedule of our caregiving services, can change, based on the changing needs of the client.
Safety and Security
- All our caregivers are employees of Right at Home; not independent contractors.
- Our caregivers are thoroughly screened prior to hiring, including a full criminal background check, reference checks, employment eligibility verification, and a comprehensive competency test.
- We provide ongoing training of our caregivers.
- Our employees are bonded and covered by Professional Liability and Workers Comp insurance.
Our office teams are available and will respond immediately, 24 hours a day, seven days a week. Feel free to call our office at any time to discuss your homecare needs. 304-344-0586.
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